REVIEWS

What our customers write about us

Blonnie. T

08-21-2023

Nothing but great things to say about Crystal. She was polite, personable, & punctual. We held a small dinner party to celebrate our 29th anniversary and wanted someone to serve the food and clean up after we ate. Crystal understood the assignment! She followed the instructions perfectly and everyone loved her. I wouldn't think of hiring anyone else for future events.

Natalie & Jonathan. T

03-14-2022

Crystal is absolutely phenomenal! Cleaned our pretty big townhouse thoroughly and very quickly and was super nice in the process. Couldn't recommend her more.

Loletha. S

11-10-2023

Not only would I recommend Crystal, I HAVE recommended her. She has now done work for two of my friends. From tutoring, babysitting, cleaning, organizing, and tasks as a personal assistant. I have given Crystal the keys to my car, the keys to my house, and my debit card in order to handle tasks for me when my schedule became hectic. She is self-motivated, trustworthy, communicative, creative, and caring. Having her has been an asset. 

Loletha. S

11-04-2019

Crystal was hired to help me organize and clean my house that was overflowing with clothes. It was a 2-day project that even involved several hours at the laundromat. She arrived on time with a game plan. She was energetic, engaging, and task oriented. The end result is fantastic and I would hire her again in a heartbeat!

Benjamin. C

02-13-2023

Crystal helped us with our girls and with cleaning. She is kind, fun, diligent, thoughtful and an all around great human being. I couldn't recommend her more!

Phylicia. R

03-08-2022

Crystal arrived early, she asked questions prior to our visit so she was familiar with what H. needed and was able to meet the need. She was a breathe of fresh air and I would HIGHLY recommend her and will use her again in the future!

Patrick. O

09-06-2024

We were looking for someone to clean our home. We wanted someone reliable, friendly, thorough, and diligent. We found that person in Crystal Coates. If we have a need, she is more than happy to accommodate us. We were so happy with how well she cleaned our home that we now also have her clean our business. Crystal is wonderful! Highly recommend!

Demetrike. O

10-16-2024

Crystal is an outstanding cleaning professional who takes care of both our home and my State Farm agency. Her attention to detail is truly exceptional, consistently delivering exceptional results. Not only does Crystal provide exceptional cleaning services, but she is also reliable and professional. She listens attentively to our specific cleaning needs and preferences, tailoring her approach to deliver an exceptional cleaning experience. What sets Crystal apart is her unwavering commitment to providing top-notch service. She consistently goes above and beyond, ensuring every task is completed to the highest standard possible. Crystal's cleaning services have made a significant positive impact on both our home and my office. Her meticulous attention to detail and exceptional work ethic have undoubtedly contributed to creating a clean and welcoming environment. I highly recommend Crystal to anyone in need of a reliable and detail-oriented cleaning professional. Her dedication to delivering exceptional results is truly remarkable. Thank you, Crystal, for your outstanding work and for consistently surpassing our expectations. We look forward to continuing to work with you in the future. Many thanks.

Danielle. R

11-24-2024

When my aunt passed away in June of 2022, I was the person solely responsible for handling her final arrangements, as well as dealing with what was left behind. This included my late grandparent's home, which had been in my family since 1976. My aunt and her then 42 year-old son with special needs had moved in many years ago to care for my grandmother until the time of her death in 2019. When they moved in, they brought a lot of "stuff" with them, on top of very sentimental things, household items, and other "stuff" that my grandparents had accumulated through the years. I realized that I was faced with not only becoming the caregiver for my cousin but also in dealing with cleaning out the house and figuring out what to do with the "stuff" and with the house.

When I first walked into the house after my aunt died, I was reminded that she was a pre-hoarder, and the house, that was once so vibrant with family dinners and gatherings, was empty...but at the same time overwhelmingly full. I immediately called Crystal and asked if she would help me through the "process", and she didn't hesitate to accept the job. And it was a challenge. We not only had to clean out the "stuff", which was a very long process, because I didn't have the mindset to "just go in, rent a dumpster and throw it all out," as so many people had advised me to do. This house was a family home, and some of the "stuff" meant something to me, and, people who are in need might actually be able to use some of it. So we went through papers and memorabilia and keepsakes and trash and decided what to do with each thing. I kept some things, I gave things to friends and family and I donated. Once the house was completely emptied out, it was time to clean up...which entailed washing down walls filled with years of nicotine from cigarette smoke, to prepare for fresh paint and cleaning the floors. Crystal also was there nearly every day helping me with the painting and finishing touches as well. For me, this happened over the course of several months and one of the many things I love about working with Crystal is her ability to meet you where you are and to be whatever support you need through something like this. If you want to just go in and go fast, she can do it. If you want to take a slower, more methodical approach or anywhere in between, she can do it. At the end of the day, I decided to sell the home, and everything we did, not only made it its best for being on the market, but it also set the stage for a new family to enter and to be able to see a clean slate for starting and building their own family memories there. 

Crystal has helped me with so many organization projects around my own home, including general cleaning and organizing and a major overhaul of my garage. Over the years, she has become a great friend and really a part of our family. One of the foundational principles that is important through these projects is TRUST, and I trust her with my home and the things that are most important to me in it. I would recommend her to anyone who needs help with any kind of cleaning, organizing and even other "life support" projects. Crystal has been a caregiver for my cousin and daughter and she even put her amazing creative skills to work to create the most beautiful charcuterie tables I'd ever seen for a themed party for my daughter. If you need it she can help you navigate it and get you through it, so call her today! Most sincerely, from my family to yours! 

Mary Collins Management


Services 

House Cleaning

Deep Cleaning 

Move-in/Out Cleaning

Airbnb Cleaning

Personal Organizing 

Bereavement Organizing 

Personal Shopping 

Laundry Service 

Personal Assistance 

Grocery Shopping 

Charcuterie & Grazing Tables 


Locations

Farmington Hills Cleaning Services     
Ypsilanti Cleaning Services
Wayne Cleaning Services
Westland Cleaning Services 
Redford Cleaning Services
Garden City Cleaning 
Dearborn Heights Cleaning Service 
Taylor Cleaning Services
Superior Charter Township Cleaning Service
Novi Cleaning Services
Livonia Cleaning Services 
Dearborn Cleaning Services 
Plymouth Cleaning Services
Northville Cleaning Services
Farmington Cleaning Services
Canton Cleaning Services
Belleville Cleaning Services 
Ann Arbor Cleaning Services 
Grosse Pointe Cleaning Services 
Sterling Heights Cleaning Services
West Bloomfield Cleaning Services
Bloomfield Hills Cleaning Services
Birmingham Cleaning Services 


Contact Us

Ph: 734- 469-0532
Serving the Metro Detroit Area


Ann Arbor, MI 48104, US

Licensed, Bonded, and Insured

Residential hospitality for the modern family.


© 2024 Mary Collins Management

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